Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Domestic Shipping (USA):
-
Standard Shipping (3–7 business days): $5.99 or Free on orders over $75
-
Express Shipping (1–3 business days): $14.99
International Shipping:
-
International Standard (7–21 business days): Calculated at checkout
-
International Express (5–10 business days): Calculated at checkout
Delivery times are estimates and may vary depending on location and carrier delays.
Order Tracking
Once your order has shipped, you’ll receive a tracking number via email. Please allow 24–48 hours for the tracking information to update.
International Orders
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Store Name] is not responsible for these charges if they are applied and are your responsibility as the customer.
Shipping Delays
We are not responsible for delays caused by the carrier, weather, or incorrect address input. Please double-check your address before completing your purchase.
Missing or Lost Packages
If your tracking information shows your package was delivered but you haven't received it, please contact us at [your email] within 7 days of the delivery date.